Your Support at Scalable
As a client, we are happy to support you via chat.
How to reach us
Formal communications via PEC
Use the PEC address dedicated to the type of request.
- Complaints: reclami@pec.scalable.capital
To file a formal complaint and for related communications regarding its handling, including any proceedings before the ABF and ACF. - Privacy and data protection: privacy@pec.scalable.capital
To exercise your privacy rights and for requests relating to the processing of your personal data. - Relationship management: operazioni@pec.scalable.capital
For formal communications on the management of your relationship, for example inheritance matters, powers of attorney, garnishments, and insolvency proceedings. - Anti-money laundering: antiriciclaggio@pec.scalable.capital
For formal communications regarding anti-money laundering and the prevention of financial crime. - General PEC: scalable.capital@legalmail.it
For formal communications of a general nature.
Frequently asked questions
As a Scalable client, log in via app or web and navigate to the chat via support (App: Profile > Support).
We support you from Monday to Friday between 9:00 and 18:00.
In case you cannot access your account to chat with us and you cannot find your answers in the FAQs, reach out to us via service@scalable.capital.
