Scalable Capital Status

No trading over Easter holiday

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 2025 - 07:00 CEST

Scheduled - There will be no trading over the Easter holidays. This applies to most European stock exchanges including European Investor Exchange, gettex and Xetra. Please note that on below dates no orders will be executed. Further it is not possible to place new orders or cancel existing ones.

Good Friday, 18.04.2025
Easter Monday, 21.04.2025

Trading will resume as usual starting 22.04.2025.
Apr 18, 2025 07:00 - Apr 21, 2025 23:00 CEST

About This Site

The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational

Identification Operational

Video Identification (Germany and Austria) Operational

eID Operational

Video Identification (France, Spain, Italy, Netherlands) Operational

App Operational

iOS Operational

Android Operational

Web Operational

Exchanges Operational

Munich Stock Exchange Operational

Frankfurt Stock Exchange (Xetra) Operational

European Investor Exchange Operational

Custody account Operational

Baader Bank Operational

Scalable Capital Operational

Crypto Operational

Derivatives Operational

Website Operational

Client Support Operational

Phone Operational

Contact Form Operational

E-Mail Operational

Chat GER/AT Operational

Chat FR Operational

Chat ES Operational

Chat IT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 18, 2025

Unresolved incident: No trading over Easter holiday.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Apr 11, 02:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 01:00 CEST

Scheduled - We are performing scheduled maintenance overnight from 01:00 to 02:00 (11.04.2025).. During the maintenance work, no onboardings will be possible and our web and mobile apps will be unavailable. Order execution is not affected. Thank you for your understanding.
Apr 10, 22:00 CEST

Apr 10, 2025

No incidents reported.

Apr 9, 2025

Munich stock exchange: trading affected

Resolved - This incident has been resolved.
Apr 9, 21:35 CEST

Identified - There may currently not be quotes for shares on the Munich stock exchange. Orders may therefore be executed with a time delay.
Trading is still possible for
- All other securities
- This security on other exchanges (depending on listing)
Apr 9, 21:34 CEST

Longer loading times

Resolved - This incident has been resolved.
Apr 9, 21:08 CEST

Identified - Currently, there may be longer loading times. We are working at full speed to find a solution.
Apr 9, 20:24 CEST

Apr 8, 2025

No incidents reported.

Apr 7, 2025

Delayed display of transactions

Resolved - This incident has been resolved.
Apr 7, 11:18 CEST

Identified - Displaying and updating of transactions may be delayed. Order execution on the venues is not affected. We are working on a quick solution.
Apr 7, 10:05 CEST

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025

Frankfurt exchange: trading disrupted

Resolved - This incident has been resolved.
Apr 4, 20:29 CEST

Identified - Only Frankfurt exchange affected: The trading venue may be available to a limited extent. This is due to technical problems.

Other venues are not affected. Please submit your orders as soon as technically possible.

Orders on Frankfurt exchange may temporarily
- not be created,
- not be cancelled and/or
- not be executed on the exchange.

Only affects accounts with Scalable Capital.
Apr 4, 17:15 CEST

Note

Resolved - This incident has been resolved.
Apr 4, 16:17 CEST

Update - Displaying and updating of transactions may be delayed. Order execution on the venues is not affected. We are working on a quick solution.
Apr 4, 15:12 CEST

Identified - We are currently investigating possible technical limitations. We will keep you updated on any possible impairments via this page.
Apr 4, 14:40 CEST

European Investor Exchange: trading disrupted

Resolved - This incident has been resolved.
Apr 4, 12:19 CEST

Identified - Only European Investor Exchange affected: The trading venue may be available to a limited extent. This is due to technical problems.

Other venues are not affected.
Orders on European Investor Exchange may temporarily
- not be created,
- not be cancelled and/or
- not be executed on the exchange.
Apr 4, 11:06 CEST