Scalable Capital Status

All Systems Operational

About This Site

The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational

Identification Operational

Video Identification (Germany and Austria) Operational

eID Operational

Video Identification (France, Spain, Italy, Netherlands) Operational

App Operational

iOS Operational

Android Operational

Web Operational

Exchanges Operational

Munich Stock Exchange Operational

Frankfurt Stock Exchange (Xetra) Operational

European Investor Exchange Operational

Custody account Operational

Baader Bank Operational

Scalable Capital Operational

Crypto Operational

Derivatives Operational

Website Operational

Client Support Operational

Phone Operational

Contact Form Operational

E-Mail Operational

Chat GER/AT Operational

Chat FR Operational

Chat ES Operational

Chat IT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 15, 2025

No incidents reported today.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

Completed - The scheduled maintenance has been completed.
Mar 13, 00:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 23:00 CET

Scheduled - We are performing scheduled maintenance for the Scalable login on March 12th. These are scheduled to last from 23:00 to midnight. Please follow the instructions in the app to authenticate during the maintenance work. It will not be possible to change password, email address or personal data during this time. Thank you for your understanding.
Mar 11, 17:27 CET

Mar 12, 2025

Mar 11, 2025

No incidents reported.

Mar 10, 2025

Resolved - This incident has been resolved.
Mar 10, 17:33 CET

Identified - Currently, there may be technical issues when logging in. We are working at full speed to find a solution and apologise for any inconvenience this may cause.
Please submit your instructions as soon as technically possible.
Mar 10, 17:22 CET

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

Maintenance Work

Completed - The scheduled maintenance has been completed.
Mar 5, 11:40 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 11:30 CET

Scheduled - We are currently performing scheduled maintenance. This is scheduled to last until 11:40 (CET). During the maintenance work, trading may only be available to a limited extent. Thank you for your understanding.
Mar 5, 11:26 CET

Trading disrupted

Resolved - This incident has been resolved.
Mar 5, 07:57 CET

Identified - Only affects accounts with Baader Bank:

Trading may currently be available to a limited extent. This is due to technical problems. Please submit your instructions as soon as technically possible.

Orders may temporarily
- not be created and/or
- not be cancelled.

Orders that have already been placed can still be executed on the exchanges.
Mar 5, 07:32 CET

Mar 4, 2025

Trading disrupted

Resolved - This incident has been resolved.
Mar 4, 08:19 CET

Mar 3, 2025

Note

Resolved - This incident has been resolved.
Mar 3, 16:18 CET

Investigating - We are currently investigating possible technical limitations. We will keep you updated on any possible impairments via this page.
Mar 3, 15:55 CET

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.