All Systems Operational

About This Site

The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational
Identification Operational
Video Identification (Germany and Austria) Operational
eID Operational
Video Identification (France, Spain, Italy, Netherlands) Operational
App Operational
iOS Operational
Android Operational
Web Operational
Exchanges Operational
Munich Stock Exchange Operational
Frankfurt Stock Exchange (Xetra) Operational
European Investor Exchange Operational
Custody account Operational
Baader Bank Operational
Scalable Capital Operational
Crypto Operational
Derivatives Operational
Website Operational
Client Support Operational
Phone Operational
Contact Form Operational
E-Mail Operational
Chat GER/AT Operational
Chat FR Operational
Chat ES Operational
Chat IT Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 15, 2025

No incidents reported today.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
Completed - The scheduled maintenance has been completed.
Mar 13, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 23:00 CET
Scheduled - We are performing scheduled maintenance for the Scalable login on March 12th. These are scheduled to last from 23:00 to midnight. Please follow the instructions in the app to authenticate during the maintenance work. It will not be possible to change password, email address or personal data during this time. Thank you for your understanding.
Mar 11, 17:27 CET
Mar 12, 2025
Mar 11, 2025

No incidents reported.

Mar 10, 2025
Resolved - This incident has been resolved.
Mar 10, 17:33 CET
Identified - Currently, there may be technical issues when logging in. We are working at full speed to find a solution and apologise for any inconvenience this may cause.
Please submit your instructions as soon as technically possible.

Mar 10, 17:22 CET
Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025
Completed - The scheduled maintenance has been completed.
Mar 5, 11:40 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 11:30 CET
Scheduled - We are currently performing scheduled maintenance. This is scheduled to last until 11:40 (CET). During the maintenance work, trading may only be available to a limited extent. Thank you for your understanding.
Mar 5, 11:26 CET
Resolved - This incident has been resolved.
Mar 5, 07:57 CET
Identified - Only affects accounts with Baader Bank:

Trading may currently be available to a limited extent. This is due to technical problems. Please submit your instructions as soon as technically possible.

Orders may temporarily
- not be created and/or
- not be cancelled.

Orders that have already been placed can still be executed on the exchanges.

Mar 5, 07:32 CET
Mar 4, 2025
Resolved - This incident has been resolved.
Mar 4, 08:19 CET
Identified - Only affects accounts with Baader Bank:

Trading may currently be available to a limited extent. This is due to technical problems. Please submit your instructions as soon as technically possible.

Orders may temporarily
- not be created and/or
- not be cancelled.

Orders that have already been placed can still be executed on the exchanges.

Mar 4, 07:30 CET
Mar 3, 2025
Resolved - This incident has been resolved.
Mar 3, 16:18 CET
Investigating - We are currently investigating possible technical limitations. We will keep you updated on any possible impairments via this page.
Mar 3, 15:55 CET
Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.