Scalable Capital Status

All Systems Operational

About This Site

The Scalable Capital status page keeps you informed about maintenances and relevant technical issues regarding your experience with Scalable Capital. No claim to actuality and completeness.

Legal information: https://de.scalable.capital/en/legal-information
Privacy Policy: https://de.scalable.capital/en/privacy

Onboarding Operational

Identification Operational

Video Identification (Germany and Austria) Operational

eID Operational

Video Identification (France, Spain, Italy, Netherlands) Operational

App Operational

iOS Operational

Android Operational

Web Operational

Exchanges Operational

Munich Stock Exchange Operational

Frankfurt Stock Exchange (Xetra) Operational

European Investor Exchange Operational

Custody account Operational

Baader Bank Operational

Scalable Capital Operational

Crypto Operational

Derivatives Operational

Website Operational

Client Support Operational

Phone Operational

Contact Form Operational

E-Mail Operational

Chat GER/AT Operational

Chat FR Operational

Chat ES Operational

Chat IT Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 26, 2025

No incidents reported today.

Jul 25, 2025

No incidents reported.

Jul 24, 2025

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 24, 02:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 01:00 CEST

Scheduled - We are performing scheduled maintenance overnight from 01:00 to 02:00 (24.07.2025). During the maintenance work, no onboardings will be possible and our web and mobile apps will be unavailable. Order execution is not affected. Thank you for your understanding.
Jul 22, 17:41 CEST

Jul 23, 2025

Payments are delayed

Resolved - This incident has been resolved.
Jul 23, 12:16 CEST

Identified - We are currently experiencing an issue that is causing delays in the processing of SEPA Credit Transfer deposits, SEPA direct debits, instant payments and withdrawals. This may result in longer than expected processing times for these payments. Our team is investigating the problem and working to resolve it as quickly as possible.
Jul 22, 18:58 CEST

Jul 22, 2025

Jul 21, 2025

No incidents reported.

Jul 20, 2025

No incidents reported.

Jul 19, 2025

No incidents reported.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.